Copy Cats Inc. — Establishment at 458 Williams Street #1, New London, Connecticut.

I have used Copy Cats twice and the first time was great the color was a bit off on the menus but noting that made it look awful. This time I am not too pleased I have not yet picked up my product but this time it's the customer service, I have to say I believe her name is Amy who by far has no concept of customer service. There was a delay in sending my proof, I spoke to a young female last week and she was beyond helpful even after my proof was sent to me on Friday stating that the order should be ready by Monday or Tuesday the latest. I called today to inquire about my order because I didn't get a call or email stating my order was ready, I spoke to who I believe to be Amy who stated "yes your order is ready I emailed you yesterday" I replied with oh I didn't get the email and this was her response and this is why I will NEVER use them again..."well what does it matter your order is still ready"! So I hope the owners of Copy Cats read this review and think twice about having someone like this answering their phones or dealing with customers that they would like to have as repeat customers. For all of this I could have used Vista print who I must say would have been faster in delivery and much more pleasant to deal with over the phone.